:root{color-scheme:dark;font-family:Inter,Segoe UI,system-ui,sans-serif;color:#f0f2f5;background:#0a0b0d;--bg: #0a0b0d;--surface: #111318;--surface-soft: #17191f;--surface-raised: #1e2028;--line: rgba(255, 255, 255, .07);--line-strong: rgba(255, 255, 255, .12);--ink: #f0f2f5;--muted: #8b95a6;--accent: #4f7cff;--accent-strong: #3a5fd4;--accent-soft: rgba(79, 124, 255, .1);--green: #22c55e;--yellow: #fbbf24;--red: #f87171;--shadow: 0 8px 24px rgba(0, 0, 0, .4);--ease: cubic-bezier(.22, 1, .36, 1);--radius: 12px;--bottom-nav-h: 64px}*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}html,body,#root{height:100%;background:var(--bg);color:var(--ink);-webkit-font-smoothing:antialiased}button,input,select,textarea{font:inherit;color:inherit}button{cursor:pointer;border:none;background:none;transition:background .14s var(--ease),opacity .14s}button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:2px solid 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p{font-size:14px;line-height:1.45;color:var(--ink);word-break:break-word}.mobile-message-bubble-visitor{border-top-left-radius:3px;background:var(--surface);border:1px solid var(--line)}.mobile-message-bubble-agent{border-top-right-radius:3px;background:var(--accent-soft);border:1px solid rgba(79,124,255,.18)}.mobile-message-bubble-agent p{color:#c9d8ff}.mobile-message-meta{display:flex;align-items:center;gap:5px;margin-top:4px;font-size:10px;color:var(--muted)}.mobile-delivery-sent,.mobile-delivery-reached{color:var(--muted);font-size:10px}.mobile-delivery-seen{color:var(--accent);font-size:10px}.mobile-bubble-typing{padding:12px 14px}.mobile-typing-dots{display:inline-flex;align-items:center;gap:4px}.mobile-typing-dots span{display:block;width:7px;height:7px;border-radius:50%;background:var(--muted);animation:typingPulse 1.2s ease-in-out infinite}.mobile-typing-dots span:nth-child(2){animation-delay:.2s}.mobile-typing-dots span:nth-child(3){animation-delay:.4s}@keyframes 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p{font-size:13px;color:var(--muted);line-height:1.5}.mobile-sheet-backdrop{position:fixed;inset:0;z-index:100;background:#0009;-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px);display:flex;align-items:flex-end;animation:fadeIn .14s var(--ease)}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}.mobile-sheet{width:100%;max-width:520px;margin:0 auto;background:var(--surface);border-radius:20px 20px 0 0;border:1px solid var(--line);border-bottom:none;padding:16px 18px 24px;display:flex;flex-direction:column;gap:16px;animation:slideUp .2s var(--ease)}@keyframes slideUp{0%{transform:translateY(40px);opacity:0}to{transform:translateY(0);opacity:1}}.mobile-sheet-handle{width:40px;height:4px;border-radius:2px;background:var(--line-strong);align-self:center;margin-bottom:4px}.mobile-sheet 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10px}.mobile-metrics-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:10px}.mobile-metric-card{display:flex;flex-direction:column;gap:4px;padding:14px 16px;border-radius:var(--radius);background:var(--surface);border:1px solid var(--line)}.mobile-metric-card span{font-size:11px;font-weight:700;color:var(--muted);letter-spacing:.04em;text-transform:uppercase}.mobile-metric-card strong{font-size:24px;font-weight:700;color:var(--ink);letter-spacing:-.04em}.mobile-metric-open strong{color:var(--green)}.mobile-metric-waiting strong{color:var(--yellow)}.mobile-metric-closed strong{color:var(--muted)}.mobile-agent-list{display:flex;flex-direction:column;gap:2px;border-radius:var(--radius);overflow:hidden;border:1px solid var(--line)}.mobile-agent-row{display:flex;align-items:center;gap:10px;padding:10px 12px;background:var(--surface);border-bottom:1px solid var(--line)}.mobile-agent-row:last-child{border-bottom:none}.mobile-agent-rank{font-size:11px;font-weight:700;color:var(--muted);width:16px;text-align:center;flex-shrink:0}.mobile-agent-info{display:flex;flex-direction:column;gap:2px;min-width:0}.mobile-agent-info strong{font-size:14px;font-weight:600;color:var(--ink)}.mobile-agent-info span{font-size:11px;color:var(--muted)}.mobile-settings-tab{height:100%;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:12px;overscroll-behavior:contain}.mobile-profile-card{display:flex;align-items:center;gap:14px;padding:16px;border-radius:var(--radius);background:var(--surface);border:1px solid var(--line)}.mobile-profile-info{display:flex;flex-direction:column;gap:3px;min-width:0}.mobile-profile-info strong{font-size:16px;font-weight:600;color:var(--ink)}.mobile-profile-info span{font-size:13px;color:var(--muted)}.mobile-profile-role{font-size:11px!important;color:var(--accent)!important;font-weight:600}.mobile-settings-section{display:flex;flex-direction:column;gap:8px}.mobile-settings-label{font-size:11px;font-weight:700;color:var(--muted);letter-spacing:.06em;text-transform:uppercase;padding-left:2px}.mobile-settings-select{width:100%;height:44px;padding:0 14px;border-radius:10px;border:1px solid var(--line-strong);background:var(--surface);font-size:14px;color:var(--ink)}.mobile-settings-info-card{border-radius:10px;border:1px solid var(--line);background:var(--surface);overflow:hidden}.mobile-settings-row{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:12px 14px;border-bottom:1px solid var(--line);font-size:13px}.mobile-settings-row:last-child{border-bottom:none}.mobile-settings-row span:first-child{color:var(--muted)}.mobile-settings-value-mono{font-family:Fira Code,Courier New,monospace;font-size:11px;color:var(--muted);text-align:right;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:180px}.mobile-toggle{position:relative;width:48px;height:28px;border-radius:14px;border:none;background:var(--border);cursor:pointer;flex-shrink:0;transition:background .2s}.mobile-toggle-on{background:var(--accent)}.mobile-toggle-thumb{position:absolute;top:3px;left:3px;width:22px;height:22px;border-radius:50%;background:#fff;box-shadow:0 1px 3px #0003;transition:transform .2s}.mobile-toggle-on .mobile-toggle-thumb{transform:translate(20px)}.mobile-settings-hint{font-size:12px;color:var(--muted);margin:2px 0 0;line-height:1.4;max-width:220px}.mobile-logout-button{height:48px;border-radius:10px;border:1px solid rgba(248,113,113,.25);background:#f8717114;color:var(--red);font-size:15px;font-weight:600;margin-top:auto}.mobile-logout-button:hover{background:#f8717124;border-color:#f8717166}@media(min-width:960px){.mobile-inbox-layout{flex-direction:row}.mobile-queue-panel{width:340px;min-height:0}.mobile-thread-panel-focus{position:static;inset:auto}.mobile-metrics-grid{grid-template-columns:repeat(4,1fr)}.mobile-shell{max-width:1100px;margin:0 auto}}@media(prefers-reduced-motion:reduce){*,*:before,*:after{animation-duration:.01ms!important;transition-duration:.01ms!important}}